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Category: AI News

FTC Issues Final Rule Targeting Fake Consumer Reviews and Testimonials, Including Those Generated by Artificial Intelligence AI and Online Bots

Good luck finding a PlayStation 5: Walmart and other retailers battle fast-buying ‘bots’ So sneakerheads use bots to fight for a better place in line, online. These bots automate the checkout process, saving the user’s shoe preference, size, and credit card payment information. This way, users can speed through the checkout process the instant a

AI Customer Support: The Use Cases, Best Practices, & Ethics

How to Compare Customer Service Automation Software Microsoft’s Bing search engine is also piloting a chat-based search experience using the same underlying technology as ChatGPT. (Microsoft is a key investor in OpenAI.) Microsoft initially launched its chatbot as Bing Chat before renaming it Copilot in November 2023 and integrating it across Microsoft’s software customer service